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 I can´t see the products (services/components/components/assets) function, how do I add it? Export knowledge base Export     SubscribeSubscribe      Show article info

You need to make sure the CMDB module is active, and that you have permission to see the Products. 

 

First, do your account use the Product/Asset/inventory management (CMDB) module in VisionProject?

  • Go to the general/account "Settings" > "Additional features"/ "Modules"
  • Go to the section named "Product/Asset/inventory management (CMDB)", and check the option.
  • Note: You are given 7 days to test the feature when activating this. After that, the monthly price per user is raised. In the trial account, these options are free.
  • Click save.
  • Log off from VisionProject
  • Login again.
  • Now the Products should be available.

 

 

If you still can't see the Products function in the General area on the left, then do the following:

  • Go to the general/account "Settings" > "Roles/Groups" > "Role permissions"
  • Check the permission called "View configuration items" (or "View product/asset")
  • Click save
  • Log off from VisionProject
  • Login again.
  • Now the function should be available on the general section on the left

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