Customers
User information
 Loading ...
Show article in Knowledge Base

 Fixed billing amount (Fixed price) Export knowledge base Export     SubscribeSubscribe      Show article info

Field description - Fixed billing amount

 

 

Short description:

 

Fixed billing amount shows the amount of money on this issue that is billable to external customers. This is not dependent on the actual time worked on the issue.

 

 

 

Details:

 

Default name: Fixed billing amount (alt. Fixed price)

 

Terminology variations: None.

 

In-Use: Optional. This field can be set to be used in the issue field configuration.

 

Mandatory: Optional. This field can be set as mandatory, but need not be.

 

Data type: Decimal. This is a monetary value (Currency type is not shown, it is assumed to be your default currency).

 

Access restrictions: (Default) Created: "Read/Write" for all internal users, and "No access" for external or support users.  Editing: "Read/Write" for all internal users,  and "No access" for external or support users.

 

Relationships/Dependencies: 

This field is not dependent on actual time. It is just set as an amount on the issue.

 

Billing amount: In general, you normally either use "Billing amount" (when you use work logs) or "Fixed billing amount", not both.

 

Affected by these settings: 

 

General > Settings > Issue configurations > Issue rules.

"Fixed billing amount" can be used in issue rules, either as a criterion, or being set in the rule action.

 

Use cases: 

The fixed billing amount/fixed price represent the amount of money you can bill your end user/customer for things related to the issue.


User comments
 Loading ...