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Products/services/components/CIs can have different statuses, and this is where you manage these (below mentioned as product).

The benefit of having multiple statuses for products is that you   can tailor them to your needs. A product will have at least two   statuses by default, 'Active' and 'Inactive'.

You need at least one active and one inactive status in use.



You can add a new status by clicking "Add new status".



Set the name and description in the dialogue and then set the rest of  the information in the table. Press "X" to delete a status.


A product status have these fields:

  • Name - The status name.
  • Description - What the status is about
  • In use - If this is checked, the status is currently used for products.
  • Inactive status - If this is checked, this is an inactive status. Products with this status set are inactivated.
  • Order - Determines the order the statuses in the   dropdown list for product status. Lowest numbers come before higher   ones. Statuses with same numbers are ordered alphabetically.

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