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 How do I open my browser's JavaScript console? Export knowledge base Export     SubscribeSubscribe      Show article info

The JavaScript console is a fantastic tool which helps us to debug any issues you might experience. If you encounter a bug while using VisionProject, we recommend you to open your JavaScript console, recreating the problem, and sending us a screen shot of the error messages which populate your console.

How to open the JavaScript console:

  • Chrome/Windows: CTRL+SHIFT+J
  • Chrome/Mac: CMD+ALT+J
  • Firefox/Windows: CTRL+SHIFT+I
  • Firefox/Mac: CMD+ALT+K
  • Internet Explorer: F12 to open Developer Tools, then click the Console tab
  • Safari: CMD+ALT+C after enabling Develop menu (Go to Preferences > Advanced, enable Show Develop menu in menu bar)

After recreating the problem with your console open, you should see one or several lines of error text. Screen shot the full area of your console window and attach the image in your support question to us, along with full detail of the problematic action and which browser you use.

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