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 How many system user licenses do I need for the installable server (on‑premise) version? Export knowledge base Export     SubscribeSubscribe      Show article info

The user licenses are for unique active normal users in the system, i.e. each user that will use and work in the system will need a user license.


You purchase a number of user licenses. This number is contained in the license file that is installed on your server. Each time you create a new user inside the system, the system will check so that the total license number isn't exceeded.


If a user quits your company you can inactivate him/her and then re-use that user license for someone else.


Contacts and "support users"/customers are not considered normal users and are free of charge. More info about this is available here...

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