VisionProject Feature Tour - Manage issues

Manage requirements, tasks, bugs, support issues, etc.

You can manage all kinds of issues with VisionProject, such as: tasks, bugs, requirements, support issues, enhancement requests, you name it!

Creating issues

Links to create an issue is available from a number of places in VisionProject. It is EASY to create an issue! There is even an option to quick-create issues right in the issue list. There is even an option to quick-create issues right in the issue list. Quick create issue

Create issues via email

It is easy to configure VisionProject to monitor your email account. Every email to the account will end up as an issue in a project in VisionProject and you can also use the integrated spam filter. Along with the Alert/escalation feature you will not miss a customer email again!

Create issues with Simple forms

Simple forms is a way to have "input forms" outside of VisionProject and having issues created in VisionProject.

It can for example be used from your own website to get feedback, report bugs, ask questions, etc.

Issue lists

In the Issues tab you can show your issues in different views. One view is the table view. Just click on an issue to go to view/edit it, or you can also use the context menu to edit an issue (see below).

You can easily sort on different columns by clicking on them. Several useful functions are available here, like Group By, Filter mode, Show report view, Batch update and Export. You can customise which columns you want to see in the list by selecting a column view configuration, or create a new one that suits you.

Context menu

Everywhere an issue is available you can right-click on it to open up a context menu. This gives you an extremely quick way to edit an issue. You can update multiple issues by crossing off checkboxes and then using the context menu - the result applies to all selected issues.

Sub-issues

You can organise your issues to have parent-child relationships. If you like to you can configure VisionProject so the sum of estimated time, remaining time, actual time, billing amount and cost amount "bubbles-up" from the children up to the parents.

In the "Edit-issue"-page you can add new sub-issues, choose existing issues as a sub-issue and also view the progress of the sub-issues.

Issue links

Issue links works in several ways. Some are just informative, indicating a relationship between issues. Other link types are used in flow control. For example, issue A blocks issue B 'finish-to-start', which means you must complete issue A before you can start working on issue B.

Calendar overview

From the Issues tab a Calendar overview is also available that gives you a quick overview of due dates on issues and version dead-lines.

Edit issue

The most frequently visited page in VisionProject is by far the "Edit issue" page. This is where you:

Edit the issue
Add comments
Transfer the issue
Copy the issue
Add work logs
Add issue links
Attach documents
Reply to customer emails
Creates or assigns sub-issues
View source code commits

Export

You can export all "issue lists" that are available, i.e. in the "Issues tab", search results and tag-views. The export can be done to Excel, comma separated file, XML, PDF and RTF. You can choose to include the issue history logs in the export. Selected issues can be exported through the context menu.