VisionProject Feature Tour - Email integration
Tight integration between your inbox and your projects. Not only do you get notifications, you can also update
and create new tickets directly from your email and also send issue lists periodically.
Email notifications
A flexible e-mail notification scheme. Setup your projects to send e-mail notifications when:
- a new issue has been created
- when an issue has changed
- when a document has been added to the project
- when an issue has been transfered or copied
- etc, etc
Ticket system
Integrate your support e-mail or bug reporting e-mail account into VisionProject. Every email to the account will end up as an issue in a project in VisionProject and you can also use the integrated spam filter! Along with the Alert/escalation feature you will not miss a customer email again!
Another feature in the ticket system is "Processing rules" where you can define actions to be done on the issues created by incoming emails, based on selected criteria.
Scheduled reports
VisionProject can periodically send a search result!
Usage sample: you can for example let VisionProject email you a list of issues that is "due in the next 24 hours" every Monday to Friday at 08:00.
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