VisionProject Feature Tour - Alerts/Escalations

Never miss a support email again!

Overview

The Alert and Escalation feature makes it nearly impossible to miss a support email. Alerts are configured on a "company level" and the Escalation rules, i.e. what should happen when an Alert is triggered, is configured on the project level.

Alert overview

Escalations

Escalation rules are project specific. You can change the owner, status and priority, as well as send email notifications.

Escalations
Learn More
Overview Manage projects Manage issues Manage versions Manage time/cost Share documents Search and filter Email integration Workflow Alerts/Escalations KB and Forum Access control Customizations Reports Integration Support Center Free trial