User information
 Loading ...
Show article in Knowledge Base

 Issue Types Export knowledge base Export     SubscribeSubscribe      Show article info

This page allows you to edit the issue types available in your account/company.


The  list shows the "master list" of all issue types available to you at a  company/account level. At first, it only shows several that is available  in VisionProject by default (bug, task, feature request, support  issue), but if you have created some custom issue types, they will be shown in the list as well.



In  every project, you can choose which issue types to use, from this list.  A project can use all, a few or even just one issue type. That set up  is made by a project administrator in the project settings.


  • Create a new issue type by clicking on "Add new type",  which will open the add/edit dialog where you can enter values for your new issue type (see picture below).
  • Delete an issue type by clicking on the red "X" icon in the table.
  • Edit issue type by clicking on the edit icon in the table. This will open the add/edit dialog where you can edit the values of the dialog. (See picture below).
  • Edit projects for issue type by clicking on the cogwheel icon in the table. this will open the project edit dialog. (See bottom of article)



 The Add/Edit issue type dialog:



·         In the top section, you change Name, Description and Order (sorting order as integer value).

·          Tip: space out the numbers on issue types, so you can insert a type between two existing ones, if needed.


·         In the middle section you change how the status will appear when working with it.

  • Icon: clicking on "Change" will result in a popup icon chooser, where you can select a new icon.


·         Background, Foreground - these fields control the appearance of the isue type in the list. The values have to be entered in 6 digit hexadecimal RGB code, meaning each group is a value from 00 to FF. Some sample colors are (#000000=black, #FFFFFF=white, #FF00000=Red, #00FF00=green, #0000FF=blue, #FFFF00=yellow.. (You can read more about web colors here)



  • Display mode - whether the issue type is shown with icon only or name only.


The lower section controls special handling of the issue type:

  • The Is meeting checkbox - check this to make the issues of this type also be Meetings, with additional features like having an Attendees section, as well as meeting notifications.
  • The Default checkbox - check this for your default issue type, which is used if no type is specified.
  • "The text areas below should be shown in separate text areas in Edit issue" - check this if the fields should be shown as different fields when working in the issue.       
    • Otherwise, the fields are only separated when creating the issue. When working with the issue, they are all migrated into one description-field.
  • Specify labels for the text area(s) for this issue type: This section shows information about text areas for the issue type. All these textareas are technically part of the Description field, but can be presented as independent fields/textareas. You can change several things:
    • The name of a text area ("Description" by default)
    • Mandatory - check this to make it mandatory to enter data in the text area before saving the issue. Otherwise it is optional.
    • The ordering of the text area (use the "up" arrows to adjust the order) . 
    • You can delete a text area by clicking on the red "X" icon.
    • You can also add more text areas for the issue type. Just click on the "Add new textarea" to get a new row for each area.
  • Note: The "Bug" issue type comes with three extra text areas by default ("Steps to reproduce", "Actual result" and "Expected result"), but you can change these or add more fields.

  • Note: While these text areas can be presented as independent areas, they are actually part of the Description field, and will be shown in the Description field when the issue is exported, for example.





 The Edit project dialog:

This dialog allows you to change for which projects the issue type is used. Issue types can also be set to used/unused in individual projects as well (In the project settings).


Knowledge Base Images/Settings/Settings_Issue_Types_Edit_Projects.PNG


Simply move projects to the "Selected" column and click save to use the current issue type in those projects. Move them to "Available", and save to stop using the issue type in those projects.

User comments
 Loading ...