Customers
User information
 Loading ...
Show article in Knowledge Base

 What happens if email ticket system fails to fetch emails? Export knowledge base Export     SubscribeSubscribe      Show article info

 

If there is a problem with the email ticket system VisionFlow will send an email to the "Error email" specified in the email ticket system. This way you can see what the reason for the errors are.

 

The "Error mail" is mandatory to specify in the ticket system, if there is an error this will be sent to this email address.

 

Please note that if there is an error when fetching emails, VisionFlow will try again and again for 2 days, but after this the ticket system will shut down automatically. 

 

We recommend that you talk to your the system manager or service provider for your email server if you receive email errors frequently.


User comments
 Loading ...