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 Making and registering phone calls on issues  Export knowledge base Export     SubscribeSubscribe      Show article info

On top of issues there is a call function available:  Knowledge Base Images/Issues/making_call.png When clicking this the popup below is shown:

 

Knowledge Base Images/Issues/call_dialog.png

 

When clicking on any of the phone numbers above the "callto:" part of the url will trigger your locally installed "caller" software to make a call to the number. Some examples of caller software are: Jitsi and Skype

 

After the call has been completed you can specify the call outcome, such as "Answer", and write a comment about the call

 

 

* Please note that the "Call" function on issues is only available when you activate the CTI funtion (General --> Settings --> Integrations)


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