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 How do I stop getting search subscription emails? Export knowledge base Export     SubscribeSubscribe      Show article info

Sometimes you get "Search subscription" emails, where the system periodically sends you the result of a search.

 
To disable all of the emails, do the following:

  1. Open the Searches tab at the bottom right
  2. Find the search in the list - its name is shown in the subscription emails
  3. Click on the edit icon next to the search name (icon with the green pen)
  4. When the search has opened, click on the "Subscription..." button.
  5. The subscription dialogue should contain data about the recipient users and when the mails should be sent.
  6. If the subscription is using the setting "Ends: Never", set it to a date/time in the near future, like tomorrow.
  7. For extra surety ,also set "Repeat: No repeat"
  8. Save the subscription (It is not possible to just delete the subscription, and it has to be done this way.)
  9. Save the search again.

 

This should cause the search subscription to stop. You can read more about search subscriptions here:

Search subscriptions 

 

Note: If you only want to change who gets the emails, just adjust the recipients in the subscription, and save.


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