Field description - Actual time
Actual time on an issue shows the amount of work actually reported on the issue.
Default name: Actual time
Terminology variations: None.
In-Use: Optional. This field can be set to be used in the issue field configuration.
Mandatory: Optional. This field can be set as mandatory, but need not be.
Data type: Decimal. This is the number of hours, in decimal. 0.5 equals 30 minutes.
Access restrictions: (Default) Created: "Read/Write" for all internal users, and "No access" for external or support users. Editing: "Read/Write" for all internal users, and "Read/write if owner or reporter" for external or support users.
Remaining time: This is usually calculated from Estimated time minus Actual time.
Adding Work logs can update Actual time if the checkbox "Update actual time" is checked in the work log dialog, which it is by default.
Affected by these settings:
Project > Settings > General, section "Sub-issues":
"Aggregate times from sub-issues on parents" - If "Actual time" is checked in this setting, this field can no longer be set directly a the parent issue, but instead shows the sum of actual times on its sub-issues. Actual time can then only be set directly on issues that does not have sub-issues.
General > Settings > Issue configurations > Issue rules.
Actual time can be used in issue rules, either as a criterion, or being set in the rule action.
The Actual time is used to represent the actual amount of work that has been done on an issue. After work has started (and reported) on an issue, you can compare the Actual time to the Estimated time to see where you are in your schedule (This is also visible in the "Progress" issue field).