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 Email trend report Export knowledge base Export     SubscribeSubscribe      Show article info

This report shows the number of incoming or replied emails in the time span, or both.

 

Select the chart type(Incoming email, Replied emails or Incoming email & Replied), project, company(optional), and the time interval (using the 'show last' combo or the From-To date fields), and click the OK button.

 

The chart is a bar chart showing the number of incoming/replied/incoming&replied emails in the time span for each sub-interval of time (one bar per day/week/month, depending on the time span)

 

The table will show the matching issues.

 

 

Knowledge Base Images/Reports/Email_trend_report.PNG








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