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 SAAS/Hosted and installed/on‑premise version differences Export knowledge base Export     SubscribeSubscribe      Show article info

In essence the two versions are identical in terms of functionality, there are only some minor differences and it gives you a couple of more options, such as:

  • LDAP/AD integration is possible in the installed/on-premise version
  • You have full access to the database (MSSQL server or MySQL)
  • You can configure the server yourself, for example specifying what SMTP server(s) that you want to use
  • You can make minor changes to look and feel
  • It is possible for you to extend the system in some areas by using extension hooks (good for integration with other systems)
  • It is possible for you to extend the system by adding your own custom views
  • And so on ...

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